Shipping & Payment Info

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Shipping & Payment

Last Updated: August 26, 2026

At Vintage With An Edge, we take great care in preparing each vintage and antique piece for its journey to you. Because many of our items are unique, fragile, or one-of-a-kind, every order is carefully inspected, photographed, and securely packaged before leaving our shop.

Shipping

We are pleased to offer complimentary ground shipping within the United States.

Most orders typically arrive within 3–10 business days after shipment, while longer-distance or coast-to-coast deliveries may take up to 7–14 business days.

Delivery times are estimates and are not guaranteed. Weather, carrier delays, holidays, high-volume shipping periods, and other circumstances outside our control may affect delivery.

Orders placed on weekends or immediately before holidays may require additional processing or transit time.

Order Processing

We make every effort to prepare and ship orders promptly. Because many of our pieces require individual inspection and careful packaging, processing times may vary depending on the size, fragility, and packaging requirements of the item.

Once your order has shipped, you will receive tracking information when available.

Shipping Address

Please carefully review your shipping address before completing your purchase.

Customers are responsible for providing an accurate and complete delivery address. If an order is returned to us because of an incorrect or incomplete address provided at checkout, additional shipping charges may apply before the order can be reshipped.

Damaged Packages

We take special care to protect vintage and antique pieces during shipment. Before each package is sealed, we photograph the item and its packaging for our records.

If your order arrives damaged, please contact us as soon as possible and provide photographs of:

  • The item and any visible damage
  • The exterior of the shipping box
  • The interior of the box
  • All packing materials
  • Any visible damage to the packaging

Please retain the original box and all packing materials until the matter has been resolved, as they may be required for a shipping carrier claim.

Because many of our pieces are unique or one-of-a-kind, replacement with an identical item may not be possible. We will work with you to determine the appropriate resolution and, when applicable, assist with the carrier's claims process.

Please see our Return & Refund Policy for additional information.

Lost or Delayed Packages

Once an order has been transferred to the shipping carrier, transit and delivery times are outside our direct control.

If tracking indicates that your package is delayed, please allow the carrier additional time to complete delivery. If your package appears to be lost, please contact us so we can assist with the next steps and, when appropriate, initiate or assist with a carrier claim.

We encourage customers to monitor tracking information and, whenever possible, ensure someone is available to receive valuable or fragile purchases.

International Shipping

At this time, we ship within the United States only.

International shipping is not currently available. If our shipping options change in the future, this policy will be updated accordingly.

Returns & Exchanges

We accept eligible returns when a return request is made within 30 days of the delivery date.

Unless the return is due to an error on our part or otherwise stated in our Return & Refund Policy, customers are responsible for return shipping and insurance costs.

Because our vintage and antique pieces are often unique or one-of-a-kind, we generally do not offer exchanges.

Please review our Return & Refund Policy for complete information regarding return eligibility, return requirements, refunds, damaged items, and final-sale merchandise.

Payment Options

We accept the payment methods available through our secure online checkout. Available options may include major credit and debit cards and other payment services displayed at checkout.

Payment must be successfully authorized before an order can be processed and shipped.

Payment Security

Payments are securely processed through our authorized payment provider. Vintage With An Edge does not request customers to send credit card numbers, banking information, or other sensitive payment information by email.

For your protection, please complete all payments through the secure checkout process provided on our website.

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Vintage With An Edge

WA State Business License UBI# 606214270

vintagewithanedge.shop@gmail.com

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