Return Policy

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Return & Refund Policy

Last Updated: August 24, 2026

At Vintage With An Edge, we want every purchase to be made with confidence. Our collection is thoughtfully curated and consists primarily of vintage, antique, and previously owned pieces, many of which are unique, one-of-a-kind, and irreplaceable.

We take great care to accurately photograph, measure, and describe each item, including its condition and any notable characteristics. Because vintage and antique pieces naturally reflect their age and history, we encourage you to carefully review all photographs, measurements, descriptions, and condition information before purchasing.

If you would like additional information about an item before placing your order, please contact us. We are always happy to provide additional details or photographs when available.

Returns

We accept eligible returns when a return request is made within 30 days of the delivery date.

To initiate a return, please contact us within 30 days of delivery to receive return instructions. Please do not send an item back without first contacting us. Unauthorized returns may not be accepted.

To qualify for a return, the item must:

  • Be returned in the same condition in which it was received.
  • Include all original components, accessories, and accompanying materials, when applicable.
  • Be carefully and securely packaged to protect it during return transit.
  • Be shipped using a trackable shipping service.
  • Be insured for the full purchase value.

Unless the return is the result of an error on our part, return shipping and insurance costs are the responsibility of the customer.

Items that have been damaged, altered, repaired, restored, modified, or otherwise changed after delivery may not qualify for a refund.

Vintage With An Edge is not responsible for merchandise lost or damaged during return shipping. We strongly recommend retaining your tracking information and proof of insurance until your return and refund have been completed.

Refunds

Once an approved return has been received, we will carefully inspect the item and document its condition.

If the returned item meets the requirements of this policy, Vintage With An Edge will issue the refund to the original method of payment.

After the refund has been issued, please allow approximately 5–10 business days for the funds to appear in your account. Processing times vary depending on your bank, credit card company, or other financial institution and are outside the control of Vintage With An Edge.

Original shipping charges, if any, are non-refundable unless the return is due to an error on our part or otherwise required by applicable law.

Items Damaged During Shipping

Every item is carefully inspected, packaged, and photographed after being prepared for shipment and before the package is sealed.

In the unfortunate event that your order arrives damaged, please contact us as soon as possible and provide clear photographs of:

  • The damaged item.
  • The exterior of the shipping box or container.
  • The interior of the shipping box or container.
  • All packing materials.
  • Any visible damage to the packaging.

Please retain the damaged item and all original packaging materials until we advise you otherwise. The shipping carrier may require the merchandise, packaging, photographs, and other documentation when evaluating a shipping claim.

We will work with you to address the damage and, when appropriate, assist with the carrier's claims process.

Because our collection consists primarily of vintage and antique pieces, many items are one-of-a-kind and cannot be replaced with an identical piece. For this reason, we generally cannot offer replacements or exchanges for merchandise damaged in transit.

If a damaged item must be returned as part of an approved shipping-damage claim, Vintage With An Edge will provide return instructions.

Vintage & Antique Condition

The beauty and character of vintage and antique pieces are found, in part, in the history they carry.

Unless specifically stated otherwise, our merchandise is vintage, antique, or previously owned. Items may naturally exhibit signs of age and previous use, including patina, surface wear, discoloration, variations in finish, minor imperfections, previous repairs, or other characteristics consistent with their age and history.

Such characteristics are not necessarily considered defects and often contribute to the individuality, authenticity, and charm of a vintage or antique piece.

We make every reasonable effort to accurately photograph and describe the condition of each item. Please carefully review the complete listing and accompanying photographs before making your purchase.

Non-Returnable & Final Sale Items

Items specifically identified as Final Sale or Non-Returnable in their individual product listing are not eligible for return or refund, except where required by applicable law or if an incorrect item was sent.

A return may also be declined if the merchandise:

  • Is returned without prior authorization.
  • Is returned outside the 30-day return period.
  • Has been damaged after delivery.
  • Has been altered, modified, repaired, refinished, or restored after delivery.
  • Is returned in a materially different condition from the condition in which it was received.
  • Is missing components, accessories, or materials included with the original purchase.
  • Is lost or damaged during return shipping due to inadequate packaging.

Exchanges

Because many of our vintage and antique pieces are unique or one-of-a-kind, we generally do not offer direct exchanges.

Eligible merchandise may instead be returned in accordance with this Return & Refund Policy, allowing you to select another piece from our collection separately.

Order Cancellations

We begin preparing orders for shipment promptly after purchase. If you need to request a cancellation, please contact us as soon as possible.

We will make every reasonable effort to accommodate a cancellation request before an order has shipped; however, cancellation cannot be guaranteed once order processing has begun.

Once an order has shipped, it cannot be canceled and will instead be subject to our standard return policy.

Our Commitment to Giving Back

At Vintage With An Edge, we believe beautiful objects can have a meaningful purpose far beyond the home.

We thoughtfully preserve vintage and antique pieces by connecting them with new homes where their craftsmanship, history, and beauty can continue to be appreciated for generations to come. Choosing vintage is also a more sustainable approach to decorating—one that celebrates existing craftsmanship while helping keep beautiful objects in use and out of landfills.

Vintage With An Edge donates 40% of our net profits to charitable organizations providing cleft palate repairs and essential medical care to children in remote communities around the world.

When you purchase from our collection, you are not simply giving a remarkable piece of the past a new home. You are also helping us support life-changing care for children and communities in need.

Thank you for choosing Vintage With An Edge and for being part of our mission to preserve beauty, embrace sustainability, and give back.

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